Only plain text email is forwarded by the Discuss@Linmodems.org List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-16-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Your contry's local Linux experts can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@Linmodems.org are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-16-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Thu Apr 10 13:23:42 UTC 2008 scanModem update of: 2008_04_27 There are no blacklisted modem drivers in /etc/modprobe* files USB modems not recognized For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1179:ff01 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 21: 813 0 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 34.390520] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 21 [ 34.390538] PCI: Setting latency timer of device 0000:00:1b.0 to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. PCI slot 00:1b.0 has a High Definition Audio Card The ALSA verion is 1.0.15 The modem cards detected by "aplay -l" are: The /proc/asound/pcm file reports: ----------------------- 00-00: ALC861VD Analog : ALC861VD Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xdc440000 irq 21 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on CLASS="Class 0403: 8086:27d8" NAME="Audio device: Intel Corporation 82801G " PCIDEV=8086:27d8 SUBSYS=1179:ff01 IRQ=21 HDA=8086:27d8 SOFT=8086:27d8.HDA CodecArchived=11c11040 ArchivedChip=0x11c11040 IDENT=11c11040_Not_supported. For candidate modem in: 00:1b.0 Class 0403: 8086:27d8 Audio device: Intel Corporation 82801G Primary PCI_id 8086:27d8 Subsystem PCI_id 1179:ff01 Softmodem codec or chipset from diagnostics: from Archives: 0x11c11040, residing on 1179:ff01 lacks support from LSI/Agere. Support type needed or chipset: 11c11040_Not_supported. Read InfoGeneral.txt about alternative hardware